How to get incidents with timelines

#1

Hello Team,
I am we are ingesting the incidents data into third party system, when I get list of incidents using REST API, it doesn’t have information about the incident time line like when it is created, when it is acknowledged and when it is resolved.
How to get complete timeline of the incident, which is showing in the UI?

#2

Hello,

Thanks for reaching out on our community space. Below is the link to the ‘log entries’ section of our API where you should be able to list these details -

https://developer.pagerduty.com/api-reference/b3A6Mjc0ODE1NA-list-log-entries

John

John O’Donnell
Team Lead, EMEA Support@pagerduty.com

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#3

Hello,

Thanks for your answer. log_entries api is returning bulk logs, is there any other API to get log_entries for particular incident.

Thanks,
Vivek

#4

https://developer.pagerduty.com/api-reference/b3A6Mjc0ODE0Nw-list-log-entries-for-an-incident

1 Like